To prevent this issue during future installs, you must integrate update 2822241 into the installation media that you use during setup.įor information about how to use Deployment Image Servicing and Management (DISM) to integrate a hotfix package into installation media, see Add or remove packages offline. Because there is no driver associated with the device, it cannot be removed from Device Manager. This issue occurs because Windows cannot load the drivers that are required for the WAN (Network monitor) device. The device is not working properly because Windows cannot load the drivers required for this device. Additionally, the Details tab of the device properties window displays the following message: In this scenario, Device Manager displays a yellow exclamation mark next to the WAN Miniport (Network monitor) device.
You may need to check your NIC on another computer (if possible) or check its functionality at the service center (it may be broken). Then check that your network card is physically connected to your computer/laptop and is enabled in BIOS/UEFI settings. If the list of network adapters is empty and there are no unknown devices on your computer, search for the devices in the Device Manager (Action -> Scan for hardware changes). Thus, you can identify your NIC, download, and install its driver. For example, PCI\VEN_14E4&DEV_43A0 is Broadcom wireless network adapter.
Find the VID and PID of the unknown device (Properties -> Details -> Hardware IDs). If Windows could not detect a device, you need to identify it manually. Windows should detect the device and install the appropriate drivers. Try to perform an automatic driver search. Make sure that automatic driver updates is enabled in Windows.
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